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Published on: August 26, 2011
Pilot training for clinical research professionals in using empathy to recognize and respond to implicit bias in
Jennifer Adams1, Cristina M Gonzalez2, Colleen Gillespie1
1Center for Empathy in Medicine/ The Empathy Project, Institute for Innovation in Medical Education, NYU Grossman School of Medicine, New York, NY, USA.
Abstract:
Recruiting and retaining research participants is challenging because it often requires overcoming structural barriers and addressing how histories of mistrust and individuals' lived experiences affect their research engagement. We describe a pilot workshop designed to educate clinical research professionals on using empathy skills to recognize and mitigate bias to improve recruitment and retention. In a post-workshop survey (22/31 participants completed), 94% agreed the workshop helped them practice perspective-taking, recognize implicit bias, and identify opportunities for empathy. Participants reported increased confidence in key recruitment and retention skills (p < 0.05). Future studies will evaluate whether this translates into improved recruitment.
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