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Value Cocreation and Codestruction in Digital Health Services: Protocol for a Systematic Review.
Elina Laukka1,2, Tuure Tuunanen3,4, Miia Jansson5,6
1Department of Public Health, Faculty of Medicine, University of Helsinki, Helsinki, Finland.
JMIR Research Protocols
|January 14, 2025
Summary
This systematic review explores how patients and providers co-create or co-destroy value in digital health services. Understanding these dynamics is key to improving patient-centered digital health care.
Area of Science:
- Digital Health
- Health Services Research
- Patient-Centered Care
Background:
- Digital health services require patient co-creation for value delivery.
- Value co-creation and co-destruction dynamics in digital health need further establishment.
- Understanding these concepts is crucial for effective, sustainable patient-centered digital health.
Purpose of the Study:
- To understand antecedents, decisions, and outcomes of value co-creation and co-destruction in digital health services.
- To define the dynamics between value co-creation and co-destruction.
- To map future research areas for these phenomena in digital health.
Main Methods:
- Systematic review following Joanna Briggs Institute methodology and PRISMA statement.
- Inclusion of qualitative, quantitative, or mixed-method studies in English, Finnish, or Swedish.
- Exclusion of studies on physical robotics, online health communities, and non-peer-reviewed papers.
Main Results:
- A systematic review will describe antecedents, decisions, and outcomes of value co-creation and co-destruction.
- Focus on the impact on patient outcomes, patient experiences, and professional experiences.
- Initial searches yielded 837 records for analysis.
Conclusions:
- Acknowledges risk of missing relevant papers due to diverse fields and terminology variations.
- Highlights the importance of using multiple databases to mitigate search limitations.
- The review clarifies current understanding and shapes future research for value co-creation and co-destruction in digital health.
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