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Related Concept Videos

Role of Communication in the Nursing Process II: Planning and Implementation01:25

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Several factors are considered while creating a patient's care plan. Motivation is a factor in improving communication, and patients often require encouragement to try different approaches involving significant change. It is essential to involve the patient and family in decisions about the plan of care to determine whether the suggested methods are acceptable. Consider meeting critical comfort and safety needs before introducing new communication methods and techniques. Allow adequate time...
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Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing01:23

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Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
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Communication01:28

Communication

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Sharing information, concepts, and emotions to foster mutual understanding is communication. The sender, recipient, and transaction must be considered in this manner. The sender is the person who shares the message, the recipient is the person who receives and understands the message, and the transaction is the method used to deliver the message and the variables that affect the communication's context and surroundings. The nurse-client connection is built on therapeutic communication.
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Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch01:15

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The history of therapeutic communication can be traced back to Florence Nightingale, who emphasized the importance of developing trusting relationships with patients. She taught that the presence of nurses with patients results in therapeutic healing.
Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...
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Levels of Communication II: Organizational, Public, and Group Dynamics01:27

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Effective communication is the foundation of a good organization. Communication is the lifeblood of an organization that connects the group with messages. In an organization, communication occurs in upward, downward, and horizontal lines. Downward communication travels from the administrative and senior levels to the staff through official channels such as manuals, rules and regulations, and organizational charts. Staff members initiate upward communication, which is addressed to executives and...
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Levels of Communication I: Intrapersonal, Interpersonal, and Small Group01:29

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Interpersonal communication focuses on the exchange of messages between two people.
We can participate in these relationships through verbal, nonverbal, and mediated communication. We engage in verbal communication when we use words during our interaction to convey specific meanings. On the other hand, nonverbal communication refers to various factors that can impact how we understand each other—for example, facial expressions.
We interact with others using mediated technologies like the...
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Related Experiment Video

Updated: Jun 1, 2025

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
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Promoting Team Success Through Reflection on Communication Needs.

Claire Richards1

  • 1Washington State University, College of Nursing, Spokane, Washington.

The Journal of Nursing Education
|January 17, 2025
PubMed
Summary

Graduate nursing students can improve team projects by adding a communication needs reflection to team charters. This simple addition enhances self-awareness and respect for diverse communication styles.

Area of Science:

  • Nursing Education
  • Teamwork Dynamics
  • Communication Strategies

Background:

  • Graduate nursing students encounter challenges in team projects due to diverse backgrounds and learning styles.
  • Team charters clarify expectations but lack crucial self-reflection for optimal team functioning.

Purpose of the Study:

  • To integrate a communication needs reflection exercise into team charter development for graduate nursing students.
  • To enhance self-awareness and foster respect for diverse communication styles within student teams.

Main Methods:

  • Implemented a Birkman Method-based communication needs reflection exercise within graduate-level team charter meetings.
  • Students engaged in individual reflection followed by group discussion on respectful communication strategies.

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Main Results:

  • The integrated reflection exercise was positively received by students.
  • The process effectively enhanced individual self-awareness regarding communication needs.
  • It promoted greater respect for the diversity of communication needs among team members.

Conclusions:

  • A structured self-reflection and sharing process within team charters is a low-effort, high-impact teaching innovation.
  • Formalizing this process can significantly increase student self-awareness and respect for diversity in team settings.