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Related Experiment Video

Updated: May 31, 2025

Dynamic Quantitative Sensory Testing to Characterize Central Pain Processing
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Reinventing the evaluation wheel: COGwheel's co-designed digital innovation using the Qualtrics heat map.

Mel Giugni1, Alyssa R Morse1, Scott J Fitzpatrick1

  • 1Centre for Mental Health Research, The Australian National University, Canberra, Australia.

Methodsx
|January 23, 2025
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Summary

This study introduces COGwheel (Co-designed Outcomes for Guests Evaluation Wheel), a novel digital tool co-designed with individuals with lived experience. COGwheel enhances the evaluation of support services by prioritizing user accessibility and data usability.

Keywords:
COGwheel – Co-designed Outcomes for Guests Evaluation WheelCo-designCo-evaluationConsumer experienceEmotional distressEvaluation wheelOutcome measureStrength-based assessmentSuicide

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Area of Science:

  • Health Services Research
  • Digital Health
  • Patient-Reported Outcomes

Background:

  • Service-user involvement is crucial for developing relevant and effective health research tools.
  • Existing evaluation methods may lack accessibility and user-friendliness for participants.
  • There is a need for innovative digital instruments that facilitate participant engagement and data analysis.

Purpose of the Study:

  • To detail the co-design, development, and implementation of the COGwheel digital instrument.
  • To create a user-friendly tool for evaluating peer-led support services for individuals in emotional distress or suicidal crisis.
  • To demonstrate the broader applicability of the COGwheel model for measures prioritizing participant accessibility and comprehension.

Main Methods:

  • Co-design methodology involving service-users with lived experience of emotional distress or suicidal crisis.
  • Development of a digitized instrument, COGwheel, based on the Evaluation Wheel framework.
  • Integration of Qualtrics' heatmap function for enhanced user interaction and data collection.

Main Results:

  • Successful co-design and implementation of the novel COGwheel digital instrument.
  • COGwheel demonstrated ease of use, participant engagement, and secure data collection via Qualtrics' heatmap.
  • The instrument facilitates simple interpretation and efficient analysis of evaluation data.

Conclusions:

  • COGwheel represents a significant advancement in evaluation methods for support services, particularly for vulnerable populations.
  • The co-design approach ensures the instrument's relevance and accessibility for participants and researchers.
  • The digital nature and user-centric design of COGwheel offer a scalable model for various evaluation needs prioritizing participant experience.