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Updated: May 31, 2025

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
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Increasing Access Through Integration: Behavioral Health Services and Beyond
Della Hughes Carter1, Mary Claire Meimers1, Emily Fowler Bemben1
1Della Hughes Carter, Mary Claire Meimers, and Emily Fowler Bemben are with the Kirkhof College of Nursing, Grand Rapids, MI.
Abstract:
An academic health center (AHC) that provides primary care to an urban, underresourced population recognized the need for an integrated model of care to address behavioral health needs. The Ambulatory Integration of the Medical and Social (AIMS) Collaborative Care Model's five pillars provided the framework and enhanced outcomes through tailored initiatives at the AHC, expanding to onsite satellite locations in senior subsidized housing, and through telehealth services. The results showed increased access to behavioral health care and improved depression and anxiety symptoms. (Am J Public Health. 2025;115(3):296-300. https://doi.org/10.2105/AJPH.2024.307939).
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