Exploring Employee Perspectives on Workplace Technology: Usage, Roles, and Implications for Satisfaction and...

Area of Science:

• Organizational Behavior and Human Resources
• Information Systems in Management
• Engineering Management

Background:

• Dynamic business environments necessitate rapid adaptation to market demands.
• Employee satisfaction is a critical intermediate objective for organizational performance.
• Technology is a fundamental pillar across all business sectors.

Purpose of the Study:

• To investigate employee perspectives on workplace technology in the engineering sector.
• To analyze the roles, benefits, and implications of technology for employee satisfaction and performance.
• To explore the relationship between digital solutions, work efficiency, collaboration, and work-life balance.

Main Methods:

• Literature review to identify existing analytical methods.
• Qualitative focus group research with six engineering employees.
• Analysis of employee needs and preferences in hybrid and remote work settings.

Main Results:

• Identified key employee needs regarding work efficiency and team collaboration.
• Highlighted the role of digital technologies in facilitating communication and feedback.
• Emphasized technology's support for personal/professional development and work-life balance through flexibility.

Conclusions:

• Technology significantly influences employee satisfaction and performance in engineering services.
• Personalized digital solutions are crucial for optimizing performance and enhancing employee well-being.
• Workplace flexibility, supported by technology, is vital for a balanced professional life.