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Value Propositions for Digital Shared Medication Plans to Boost Patient-Health Care Professional Partnerships:
Benjamin Bugnon1,2, Francesca Bosisio3, Alain Kaufmann4
1School of pharmaceutical sciences, Institute of Pharmaceutical Sciences of Western Switzerland, University of Geneva, Geneva, Switzerland.
Coproducing digital shared medication plans (SMPs) with patients and caregivers enhances medication safety and efficiency. This approach fosters collaboration and empowers patients, improving care quality and driving digital health innovation.
Area of Science:
- Digital Health
- Health Informatics
- Patient Empowerment
Background:
- Digital technologies aim to improve medication management, but information gaps and inaccuracies persist, especially during care transitions.
- Fragmented healthcare and poor integration of patient-inputted data exacerbate medication management issues.
- Patient-facing digital tools are often not integrated into clinical workflows, limiting their utility.
Purpose of the Study:
- To determine the value propositions of a digital tool for coproducing and co-managing medication plans.
- To assess the integration of this tool within Switzerland's national eHealth architecture.
- To involve patients, family caregivers, and healthcare professionals in developing the tool.
Main Methods:
- An experience-based co-design approach was used in French-speaking Switzerland.
- A multidisciplinary team, including 5 patient co-researchers, conducted qualitative, participatory research.
- Thematic analysis of interviews and co-design workshops identified barriers and enablers for collaborative medication management.
Main Results:
- Four value propositions emerged: comprehensive information access, patient/professional empowerment through co-ownership, enhanced interprofessional collaboration, and improved care quality.
- Participants emphasized tailoring SMPs to individual needs for health equity.
- Integration into clinical routines and supportive conditions were crucial for successful co-management.
Conclusions:
- Coproduced shared medication plans (SMPs) can enhance trust and collaboration between patients and healthcare professionals.
- Successful implementation requires eHealth interoperability and support for diverse use cases.
- Effective SMP use necessitates shared responsibility among all stakeholders, including policymakers and technology providers.
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