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Updated: May 29, 2025

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Using Outcome Information During Consultation Yields Better Shared Decision Making, Better Patient Experiences, and
Nina L Loos1, Ruud W Selles1, Marloes H P Ter Stege2
1Department of Rehabilitation Medicine, Erasmus MC, Rotterdam, The Netherlands; Department of Plastic, Reconstructive, and Hand Surgery, Erasmus MC, Rotterdam, The Netherlands.
Patients who perceived outcome information use reported better shared decision-making and healthcare experiences. This highlights the value of outcome data in improving patient engagement and treatment expectations.
Area of Science:
- Healthcare outcomes research
- Value-based healthcare
- Patient-centered care
Background:
- Value-based healthcare emphasizes patient outcomes.
- Integrating outcome information into daily clinical practice is crucial.
- Understanding patient perception of outcome data use is key.
Purpose of the Study:
- To evaluate the impact of perceived outcome information use on shared decision-making.
- To assess the effect on patient experiences with healthcare.
- To determine the influence on treatment credibility and outcome expectations.
Main Methods:
- Data collected from 25 hand surgery and therapy clinics.
- Patients grouped by perceived use of outcome information during consultations.
- Propensity score matching (3:1 ratio) used to control for confounders.
Main Results:
- The Outcome Information group showed significantly more shared decision-making (Cliff's delta 0.33).
- Patients reported better experiences across all measured items.
- Increased treatment credibility (Cliff's delta 0.26) and positive outcome expectations (Cliff's delta 0.21) were observed.
Conclusions:
- Perceived use of outcome information enhances shared decision-making and patient experiences.
- It also improves treatment credibility and outcome expectations.
- Recommends integrating outcome information into daily care to support value-based healthcare principles.
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