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A "norms nudge" intervention significantly improved anesthesiologists' compliance in providing timely breaks to colleagues. This quality improvement strategy leverages social norms to enhance intraoperative care team support without substantial investment.

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Area of Science:

  • Behavioral Economics
  • Healthcare Quality Improvement
  • Anesthesiology

Background:

  • Human behavior is susceptible to subtle influences, termed
  • nudging
  • which exploit cognitive biases and habits.
  • Effective teamwork in healthcare, particularly in anesthesiology, relies on mutual support, including timely breaks.
  • Previous interventions have not fully explored the impact of social norm-based nudges on intraoperative provider behavior.

Purpose of the Study:

  • To assess the effectiveness of a norms nudge on improving compliance rates for attending anesthesiologists providing breaks to their colleagues.
  • To determine if displaying performance data and social comparisons can modify intraoperative break-giving practices.
  • To evaluate the impact of this intervention within a care team model in anesthesiology.

Main Methods:

  • A quality improvement study was conducted involving attending anesthesiologists.
  • A "norms nudge" intervention was implemented, displaying top performers and individual performance relative to departmental averages.
  • Compliance rates for providing morning, lunch, and afternoon breaks were tracked before and after the intervention.

Main Results:

  • The norms nudge intervention was associated with a statistically significant increase in break compliance.
  • Morning break compliance rose from 75.0% to 78.1% (p = 0.0002).
  • Lunch break compliance increased from 83.0% to 86.3% (p < 0.0001), and afternoon break compliance improved from 61.8% to 65.3% (p < 0.0001).

Conclusions:

  • Norms nudges can effectively modify intraoperative practices related to provider breaks.
  • This intervention offers a low-cost, low-investment method to enhance teamwork and provider well-being in anesthesiology.
  • The findings suggest that leveraging social norms is a viable strategy for quality improvement in surgical settings.