Trust in the healthcare system declines after exposure to information about the harms and benefits of breast cancer screening
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View abstract on PubMed
Summary
This summary is machine-generated.Conflicting breast cancer screening (BCS) messages erode women's trust in the healthcare system. Information highlighting BCS harms and benefits decreased trust, especially when it contradicted prior beliefs.
Area Of Science
- Oncology
- Health Communication
- Health Services Research
Background
- Conflicting health messages can undermine public trust in healthcare.
- Breast cancer screening (BCS) is an area frequently associated with mixed public health messages.
- Understanding the impact of these messages on patient trust is crucial for effective health communication.
Purpose Of The Study
- To investigate the effect of exposure to breast cancer screening (BCS) information on women's trust in the healthcare system.
- To determine if information detailing the harms and benefits of BCS influences healthcare system trust.
- To identify factors associated with changes in trust following exposure to BCS decision aids.
Main Methods
- A study involving 497 women was conducted.
- Participants completed a decision aid (DA) providing information on BCS harms and benefits.
- Healthcare system trust was measured before and after DA exposure.
Main Results
- A statistically significant decrease in healthcare system trust was observed post-DA exposure.
- The decline in trust was linked to the perception of message conflict with prior beliefs, not emotional reactions.
- Information contradicting previous health messages about BCS was a key factor in trust reduction.
Conclusions
- Exposure to conflicting information regarding breast cancer screening can diminish women's trust in the healthcare system.
- The perceived inconsistency of health messages is a primary driver of trust erosion.
- Consistent messaging regarding breast cancer screening is vital for maintaining public confidence in healthcare.
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