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Taking action through stories: Promoting carbon-neutral meat consumption with narrative and message framing
Chien Duong1, Billy Sung1, Xujia Wang1
1Consumer Research Lab, Curtin University, Perth, Australia; School of Management and Marketing, Curtin University, Perth, Australia.
Carbon labels on meat can be more effective when using storytelling and gain-framed messages. This approach enhances consumer understanding and purchase intent for carbon-neutral meat products.
Area of Science:
- Environmental Science
- Consumer Psychology
- Behavioral Economics
Background:
- Carbon-neutral meat products present a strategy to mitigate anthropogenic emissions.
- Carbon labelling aims to promote eco-friendly consumer behavior through transparent information.
- Current carbon labels often lack consumer comprehension, limiting their effectiveness.
Purpose of the Study:
- To investigate methods for improving the efficacy of carbon labels on meat products.
- To explore the role of communication strategies in bridging information asymmetry regarding carbon footprints.
- To assess the impact of narrative storytelling and message framing on consumer perception and purchasing decisions for carbon-neutral meat.
Main Methods:
- Conducted five online controlled experiments utilizing realistic meat packaging designs.
- Tested the effectiveness of narrative storytelling and message framing in conjunction with carbon labels.
- Employed high ecological validity in experimental designs to simulate real-world consumer choices.
Main Results:
- Simple, short-form narrative storytelling significantly enhanced the effectiveness of carbon labels.
- Pairing narrative storytelling with gain-framed messages further amplified positive effects.
- Improved message comprehension and certainty regarding environmental impact were key mediators.
- Consumers showed a preference for less cognitively demanding communication, leading to favorable attitudes and increased purchase intent.
Conclusions:
- Narrative storytelling and gain-framed messaging are effective communication tools to boost carbon label efficacy.
- Reducing cognitive load in environmental communication enhances consumer acceptance and purchasing behavior.
- Strategic communication can bridge the gap between product sustainability and consumer understanding, driving demand for carbon-neutral options.
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