How Hiring Process Satisfaction Influences Nursing Staff's Willingness to Recommend Their Organisation: A Mixed...

Area of Science:

• Healthcare Management
• Human Resources in Nursing
• Organizational Psychology

Background:

• Nurse recruitment is significantly influenced by peer recommendations.
• Effective hiring and onboarding processes are critical for fostering positive nurse experiences.
• Understanding nurse satisfaction with recruitment is key to improving retention and organizational reputation.

Purpose of the Study:

• To evaluate the association between nurses' satisfaction with the hiring process and their intention to recommend the organization.
• To identify key predictors of nurses' intention to recommend their employing hospital.

Main Methods:

• A mixed-methods study involving 171 recently joined nurses in a tertiary-care hospital in New Delhi, India.
• Quantitative assessment of hiring process satisfaction and intention to recommend using validated scales.
• Qualitative thematic content analysis of nurse feedback to identify underlying themes influencing recommendation intention.

Main Results:

• Overall hiring satisfaction was moderate; selection and document verification scored lowest.
• Vacancy notification and induction/onboarding processes showed strong positive correlations with intention to recommend.
• Key qualitative themes influencing recommendation were information clarity, knowledge enhancement opportunities, and employee-centeredness.

Conclusions:

• Unambiguous information, a positive work environment, growth opportunities, and recognition systems are crucial for fostering strong intention to recommend.
• Hospitals should prioritize information transparency during hiring and continuous knowledge enhancement to positively influence nurse recommendations.
• Further research is needed to validate these findings in diverse healthcare settings.