Related Experiment Video
Updated: May 27, 2025

E-Patient Counseling Trial E-PACO: Computer Based Education versus Nurse Counseling for Patients to Prepare for Colonoscopy
Published on: August 1, 2019
Primary Care Physician Perceptions of the Impact of CMS E/M Coding Changes and Associations with Changes in EHR Time
Natalya Maisel1, Robert Thombley2, Christine A Sinsky3
1University of California San Francisco, San Francisco, CA, USA. Natalya.Maisel@ucsf.edu.
Background:
In 2021, CMS changed ambulatory evaluation and management (E/M) documentation requirements to reduce physician documentation burden. No prior work has assessed primary care physician (PCP) perceptions of the impact of these changes.
Objective:
To determine whether physicians both perceived and objectively experienced a reduction in documentation time.
Design:
We used cross-sectional and longitudinal survey data of PCPs and linked it to electronic health record (EHR) data. The setting was a large academic medical center (UCSF Health).
Participants:
Eighty-seven PCPs.
Main Measures:
Physicians completed pre- and post-surveys about whether the CMS changes affected the amount of time and effort they spent on documentation. We compared survey data to objective audit log measures of documentation time per E/M encounter.
Key Results:
PCPs perceived spending less time and effort on documentation of Review of Systems (84% reported a moderate or significant decrease) and History of Present Illness and Physical Exam (41%) after the E/M coding change. Further, we found a shift towards PCPs perceiving that they spend more time on clinically meaningful documentation. We did not find a significant association between perceived and actual changes in documentation time (b= -0.01, s.e.=0.019, p=0.666 for History of Present Illness and Physical Exam; b= -0.01, s.e.=0.021, p=0.780 for Review of Systems). Limitations of the study included using data from a single site and a relatively small sample of PCPs.
Conclusions:
PCPs perceived spending less time and effort on documentation after implementation of the 2021 CMS E/M coding changes, changes intended to reduce documentation burden. Using physician perception as an indicator can potentially contribute to understanding the impact of federal policies aimed at reducing documentation burden.
Related Concept Videos
Methods of Documentation VII: EMR
Methods of Documentation VI: Case Management Model
For example, a patient with a chronic...
Methods of Documentation V: CBE
In CBE, healthcare professionals establish predefined standards of practice that define what constitutes...
Methods of Documentation II: POMR
Methods of Documentation III: PIE
Issues And Trends In Healthcare Delivery System
Cost Containment
Payment for healthcare services has historically promoted adoption of costly and often unnecessary or inefficient...

