Evaluating interactions of patients with large language models for medical information
These videos have been matched automatically. Contact us if they are not relevant.
These videos have been matched automatically. Contact us if they are not relevant.
View abstract on PubMed
Summary
This summary is machine-generated.Patients found large language models (LLMs) useful for medical information, rating them highly for understandability and user-friendliness. While urologists were preferred for complex questions, LLMs showed potential in clinical settings for patient education.
Area Of Science
- Medical Informatics
- Artificial Intelligence in Healthcare
- Patient Engagement
Background
- Large language models (LLMs) are increasingly explored for their potential in healthcare.
- Understanding patient interaction with LLM-powered chatbots in clinical settings is crucial for adoption.
- Assessing the quality and utility of medical information provided by LLMs is an emerging research area.
Purpose Of The Study
- To investigate real-world patient interactions with an LLM-powered chatbot for urological counseling.
- To evaluate the perceived utility, completeness, understandability, and user-friendliness of LLM-generated medical information.
- To compare patient preferences for information sources: LLMs, urologists, or search engines.
Main Methods
- 300 patients seeking urological advice interacted with a GPT-4 chatbot.
- Post-interaction surveys assessed perceived information quality and user-friendliness.
- Patients compared LLMs, urologists, and search engines for answering their questions.
Main Results
- Most of the 292 completers found the chatbot useful, complete, understandable, and user-friendly.
- Human urologists were rated higher for understandability than LLMs.
- 53% of patients preferred LLMs over search engines for answering questions.
Conclusions
- LLMs show significant potential for enhancing patient education and communication in clinical environments.
- The user-friendliness and comprehensiveness of LLMs are valued by patients for medical information.
- LLMs may help alleviate healthcare provider time constraints by addressing preliminary patient queries.
These videos have been matched automatically. Contact us if they are not relevant.
These videos have been matched automatically. Contact us if they are not relevant.
Related Concept Videos
The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
Patient-centered care involves delivering care beyond inpatient hospitalization. Reflective practice can enhance a patient-centered approach. Reflective practice is a process of reasoning that considers all aspects of the present situation, including practicalities, learning from personal practice, and consideration of patient needs. Patients appreciate care decisions made while considering their input. Involving the patient in their care provides the patient with a sense of contribution rather...
The case management model is a multidisciplinary approach that involves healthcare professionals from diverse disciplines, such as physicians, nurses, therapists, social workers, and pharmacists, working collaboratively to address the various needs of patients. Each healthcare professional brings unique expertise and perspectives, contributing to a more comprehensive understanding of the patient's condition and tailoring treatment plans accordingly.
For example, a patient with a chronic...
Health literacy is an individual's or a community's capacity to comprehend, receive, read, and use relevant healthcare information and services. The World Health Organization (WHO, 2018) defines health literacy as the cognitive and social skills that determine the ability of individuals to gain access to, understand, and use information in ways that promote and maintain good health. As a result, the WHO helps individuals manage long-term health concerns, participate in preventative...
Nursing Clinical Information System (NCIS)
A Nursing Clinical Information System (NCIS) is a specialized type of healthcare information system tailored to meet the unique needs of nursing practice. It incorporates the principles of nursing informatics to streamline information management and improve the quality of care delivery.
Critical attributes of NCIS include:
Efficient Information Management: NCIS is designed to manage patient information efficiently, making it easily accessible to...
Health Information Technology (HIT)
Health Information Technology, commonly called HIT, integrates advanced information systems and technology in healthcare settings. Its primary functions include:
Documentation and Monitoring of Patient Care: HIT systems facilitate the efficient recording and tracking of patient data, aiding healthcare providers in monitoring patients' health status and making informed decisions.
Managerial and Organizational Functions: Beyond patient care, HIT is...