Embracing the Messiness: Reflections on Co-Desiging the Co-Design of a Patient Journey Dashboard

  • 0Centre for Addiction and Mental Health, Toronto, ON, Canada.

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Summary

This summary is machine-generated.

This study explored co-designing a digital health tool and its development process with patient partners. Embracing challenges led to a meaningful patient-centered digital health innovation.

Area Of Science

  • Digital Health
  • Patient Engagement
  • Co-design Methodologies

Background

  • Co-design is vital for relevant digital health innovations.
  • Engaging lived experience partners enhances co-design value.
  • Patient-centered approaches are crucial in mental health care.

Purpose Of The Study

  • To report on the co-design of a Patient Journey Dashboard and its co-design process.
  • To involve patient partners in developing digital health tools and methodologies.
  • To explore the practical application of co-design in addiction and mental health services.

Main Methods

  • Co-design methodology applied to both a digital tool and the design process itself.
  • Collaboration with patient partners from the Centre for Addiction and Mental Health.
  • Iterative development incorporating feedback throughout the process.

Main Results

  • Successful co-design of both the Patient Journey Dashboard and the co-design process.
  • Initial challenges in process navigation were overcome.
  • Embracing complexity fostered meaningful engagement and collaboration.

Conclusions

  • Co-designing the process alongside the digital tool enhances patient-centered outcomes.
  • Flexibility and embracing "messiness" are key to effective co-design.
  • This approach can yield valuable digital health innovations in mental health settings.

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