Community Mental Health in the Time of COVID-19: A Qualitative Assessment of Rural Providers' Experiences

The experiences of social and community mental health (SCMH) workers serving in rural communities during the COVID-19 pandemic are understudied. Therefore, nine SCMH workers were interviewed about challenges and strategies for providing mental health services in rural communities in the wake of COVID-19. Through qualitative analyses three primary themes emerged; challenges, needed resources and strategies for addressing mental health needs. Challenges included lack of resources, stigma, and policy barriers, but collaborating with local organizations, providing individualized services, and improving communication were suggested strategies to overcome challenges. The resilience and flexibility of SCMH workers was advantageous in adapting to the changing mental health landscape post-COVID-19, yet advocacy for funding, resources, and training for practitioners in rural mental health is still needed. Findings suggest offering individualized services, forging community connections and maximizing use of existing resources through local collaborations. Moreover, utilizing online mental health services and peer community-building may improve effective services.