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Area of Science:

  • Artificial Intelligence
  • Human-Computer Interaction
  • Organizational Psychology

Background:

  • Integrating Artificial Social Intelligence (ASI) into human teams is crucial for enhancing collaborative work.
  • Understanding how ASI influences team dynamics and performance in complex tasks is an emerging research area.
  • Artificial Theory of Mind (AToM) is a key capability being developed for ASI advisors.

Purpose of the Study:

  • To investigate the integration of ASI advisors into human teams performing interdependent tasks.
  • To examine how team potential (taskwork and teamwork) influences perceptions of team processes and ASI advisors.
  • To determine the mediating role of team performance on these perceptions.

Main Methods:

  • Three-person human teams collaborated with ASI advisors exhibiting Artificial Theory of Mind (AToM).
  • A profiling model categorized teams based on taskwork and teamwork potential.
  • Perceptions of team processes and ASI advisors were collected and analyzed.

Main Results:

  • Teams with higher taskwork or teamwork potential reported more positive perceptions of team processes.
  • Team performance significantly mediated subjective perceptions of team processes.
  • Perceptions of ASI advisors were positively correlated with team potential, independent of performance.

Conclusions:

  • Team potential is a significant factor in how human teams perceive their collaborative environment and ASI.
  • Objective team performance strongly influences subjective impressions of team processes.
  • ASI systems must be adaptable to individual team traits to be perceived as effective collaborators.