Challenges in medicine procurement through GeM in a tertiary care hospital in northeast India
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Summary
This summary is machine-generated.Government e-marketplace (GeM) procurement of medical supplies faces significant supply chain challenges. Key issues include vendor non-quotation, price rejections, and supply failures, impacting healthcare delivery.
Area Of Science
- Healthcare Supply Chain Management
- Public Health Procurement
- E-governance in Healthcare
Background
- The Government e-marketplace (GeM) is a recent initiative for procuring medical items.
- Tertiary care hospitals in India are increasingly utilizing GeM for essential supplies.
- Understanding procurement challenges is crucial for effective healthcare delivery.
Purpose Of The Study
- To assess bottlenecks, procedural pitfalls, and delays in GeM procurement at a tertiary care hospital.
- To analyze the gap between demanded and received medical items through GeM.
- To identify key factors hindering the medical supply chain via e-procurement.
Main Methods
- Retrospective analysis of 12 months of procurement data from a hospital's procurement cell.
- Comparison of total demand for medicines and consumables via GeM against actual received quantities.
- Identification of major bottlenecks in the e-procurement process.
Main Results
- Significant shortfall in received medical items: 46.1% of medicines and 77.5% of consumables were received against demand.
- Major identified bottlenecks include vendor non-quotation, price negotiation rejections, and vendor failure to supply.
- The study highlights substantial discrepancies in the GeM medical supply chain.
Conclusions
- Vendor-related issues (non-quotation, price rejection, supply failure) are critical bottlenecks in GeM procurement.
- Recommendations include vendor base enhancement, price negotiation flexibility, and onboarding reliable pharmaceutical companies.
- Optimizing GeM procurement is essential for improving supply chain management and healthcare delivery.
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