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  11. Development, Implementation, And Evaluation Of An Intervention To Improve Multidisciplinary Communication About Complex Patients

Development, implementation, and evaluation of an intervention to improve multidisciplinary communication about complex patients

Amy B Hooberman1, Jessica Ameling2, James Henderson1,3

  • 1Department of Internal Medicine, Division of General Medicine, Michigan Medicine, Ann Arbor, MI, USA.

Journal of Communication in Healthcare
|March 5, 2025

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View abstract on PubMed

Summary
This summary is machine-generated.

Multidisciplinary team meetings improved communication and care coordination for complex patients. This approach enhanced staff satisfaction and patient care, though patient selection requires further refinement.

Area of Science:

  • Primary Care
  • Healthcare Management
  • Patient Care Coordination

Background:

  • Fragmented care is a challenge for complex patients needing multidisciplinary input.
  • Primary care settings often struggle with integrating diverse specialist recommendations.
  • Improving communication and coordination is crucial for optimal patient outcomes.

Purpose of the Study:

  • To enhance multidisciplinary communication and care coordination in primary care.
  • To improve patient and healthcare provider satisfaction with care delivery.
  • To evaluate the impact of structured team meetings on patient management.

Main Methods:

  • A six-month intervention involving multidisciplinary team meetings for complex patients.
  • Pre- and post-intervention surveys for healthcare providers, staff, and patients.
Keywords:
care coordinationcomplex patientshealthcare team collaborationmultidisciplinary communication

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  • Categorization of action items, including new referrals, to assess care coordination impact.

    • Main Results:

    • Positive trends in improved teamwork, communication, and patient care satisfaction.
    • Significant enhancement in care coordination, evidenced by an average of 2.3 new referrals per patient.
    • Identified challenges in patient selection and participant engagement for team meetings.

    Conclusions:

    • Multidisciplinary team meetings demonstrate potential for improving communication and coordination.
    • Enhanced staff satisfaction suggests a positive impact on the clinical environment.
    • Further research and iterative adjustments are needed to optimize meeting effectiveness and long-term feasibility.
    primary care