Resiliency Among Mass General Brigham Hospital Employees Post-COVID-19 Pandemic

Area of Science:

• Occupational Health
• Psychology
• Healthcare Management

Background:

• Healthcare workers are at high risk for chronic stress and burnout.
• Resiliency interventions are essential to mitigate these occupational hazards.
• Employee well-being directly impacts patient care and hospital system outcomes.

Purpose of the Study:

• To evaluate the effectiveness of the Stress Management and Resiliency Training Program (SMART-3RP).
• To assess the program's impact on healthcare workers' resiliency, stress coping mechanisms, and mental health outcomes.
• To determine if SMART-3RP can alleviate perceived stress, anxiety, and depression.

Main Methods:

• The Stress Management and Resiliency Training Program (SMART-3RP), an 8-week intervention, was delivered to 254 hospital employees.
• Participants completed pre- and post-intervention surveys measuring resiliency, stress coping, positive affect, perceived stress, anxiety, and depression.
• Statistical analysis was performed to compare pre- and post-intervention measures.

Main Results:

• Significant improvements were observed across all measured outcomes post-intervention (p < .001).
• Key improvements included increased resiliency (d = 0.57), enhanced stress coping (d = 1.1), and greater positive affect (d = 0.83).
• The program also led to significant reductions in perceived stress (d = -0.88), anxiety (d = -0.74), and depression (d = -0.43).

Conclusions:

• The SMART-3RP is a promising intervention for enhancing healthcare worker resilience and stress management skills.
• Implementing such programs is crucial for improving individual well-being and hospital-level outcomes.
• The findings support the use of SMART-3RP to address occupational stress in healthcare settings.