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Examining Challenges to Co-Design Digital Health Interventions With End Users: Systematic Review
Anthony Duffy1, Nazanin Boroumandzad1, Alfredo Lopez Sherman1
1School of Interactive Arts & Technology, Simon Fraser University, Surrey, BC, Canada.
Co-designing digital health interventions (DHIs) requires balancing user experience with health outcomes. This review identifies key challenges and recommends pragmatic, mixed-methods approaches for better DHI development.
Area of Science:
- Digital Health Interventions (DHIs)
- Human-Computer Interaction
- Health Informatics
Background:
- Digital health interventions offer personalized healthcare but face co-design challenges.
- Stakeholder perspectives on user experience and health efficacy often diverge.
- Existing methodologies for DHI co-design show variable success.
Purpose of the Study:
- To examine advancements and challenges in co-designing DHIs with end users over the past decade.
- To identify domain-level problem areas in DHI co-design.
- To propose recommendations for improved DHI co-design approaches.
Main Methods:
- Systematic literature search of 6 databases (Jan 2015-May 2024) for co-design studies in DHIs.
- Searches focused on health behavior, user experience, and digital methodologies.
- Eligibility guided by PerSPEcTiF and PRISMA frameworks; 171 studies included in qualitative synthesis.
Main Results:
- Analysis of 171 studies revealed 5 research approaches, 8 DHI types, and 5 design methodologies.
- Key themes included participatory co-design advancements.
- Identified challenges in participatory co-design, context, testing, cost, and scale; gaps in hybrid frameworks and industry implementation.
Conclusions:
- Advocates for a pragmatic shift towards scaled, mixed-methods approaches in digital health co-design.
- Emphasizes integrating digital health co-designer vision with Agile methodology and healthcare metrics.
- Supports leveraging the big data era for enhanced DHI development.
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