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Related Concept Videos

Barriers to Effective Communication II01:21

Barriers to Effective Communication II

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The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
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SBAR I: Understanding the Concept01:29

SBAR I: Understanding the Concept

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Effective communication among healthcare professionals during hand-off reporting is essential to delivering safe and continuous patient care. Common professional interactions include reports to healthcare team members, hand-off, and transfer reports. Nurses routinely report information to other healthcare team members and also urgently contact healthcare providers to report changes in patient status.
Standardized methods of communication have been developed to ensure that information is...
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SBAR II: Application of SBAR01:14

SBAR II: Application of SBAR

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SBAR is an effective communication tool used by healthcare professionals to communicate patient information accurately. SBAR stands for Situation, Background, Assessment, and Recommendation. For a better understanding, an example is given below.
SBAR Report from a Nurse to a Health Care Provider
S: "Hello, Dr. Smith. This is Jane, RN, from the Med Surg unit. I am calling to tell you about Ms. White in Room 210, who is experiencing increased pain and redness at her incision site. Her recent...
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Types of Reports III: Telephone and Verbal Reports01:26

Types of Reports III: Telephone and Verbal Reports

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Telephone and Verbal Reports in healthcare settings are two communication methods for conveying therapeutic instructions from healthcare providers to nurses or other healthcare staff.
Here's an overview of each type:
Telephone Orders
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Types of Reports II: Incident or Occurrence Report01:21

Types of Reports II: Incident or Occurrence Report

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An Incident or Occurrence Report in a healthcare setting is a crucial document used to record any unexpected occurrence that may or may not have affected a patient, employee, or visitor. Such reports are critical to improving patient safety and include all details leading up to and including the event.
Purposes:
In the healthcare industry, reports play a crucial role in documenting incidents within an agency. The primary objective of these reports is to ensure patient safety, uphold the...
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Barriers to Effective Communication I01:30

Barriers to Effective Communication I

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A communication barrier is any distortion or interruption during a conversation, resulting in miscommunication of the message. A good communicator should know these barriers and continuously check for the listener's understanding by obtaining feedback.
Communication barriers include the following:
Physiological barriers: They are limitations caused by a person's health condition or disability, such as hearing loss, poor eyesight, illness, or unconsciousness. An example to overcome this...
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Patient Safety Event Risk and Language Barriers: A Scoping Review.

Lucy B Schulson, Jorge A Rodriguez, Ricardo Cruz

    Joint Commission Journal on Quality and Patient Safety
    |March 15, 2025
    PubMed
    Summary

    Patients with language barriers (LBs) face risks for patient safety events (PSEs), particularly communication-sensitive ones. Further research is needed to address disparities and improve interventions for these vulnerable populations.

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    Area of Science:

    • Healthcare Research
    • Patient Safety
    • Health Disparities

    Background:

    • Language barriers (LBs) pose a significant risk for patient safety events (PSEs) in healthcare settings.
    • Understanding the specific risks and types of PSEs associated with LBs is crucial for improving patient care.
    • Existing literature highlights a need for more comprehensive research on LBs and their impact on patient safety.

    Purpose of the Study:

    • To conduct a scoping review of existing literature to identify the risk and types of patient safety events (PSEs) in patients experiencing language barriers (LBs).
    • To synthesize current research on the relationship between LBs and PSEs, focusing on identified risks and event characteristics.

    Main Methods:

    • A comprehensive literature search was conducted in PubMed, Web of Science, and Embase in October 2023.
    • The search strategy focused on the concepts of language barriers and patient safety, including English language studies comparing PSE risk or characteristics in patients with and without LBs.
    • Twenty-two studies were included, primarily from the United States and focused on inpatient settings, employing various methods for defining LBs and identifying PSEs.

    Main Results:

    • Patients with LBs were found to be at increased risk for communication-sensitive safety events, such as medication-related adverse events and events during vaginal deliveries.
    • The risk for other types of PSEs was comparable or lower in patients with LBs.
    • Studies utilizing methods beyond clinician/staff reporting were more effective in identifying disparities related to LBs.

    Conclusions:

    • There is a notable scarcity of research examining patient safety event (PSE) risk in individuals with language barriers (LBs), indicating a significant knowledge gap.
    • Mixed results in current studies are partly attributable to diverse methodologies in defining LBs and identifying PSEs.
    • Future interventions aimed at reducing PSEs for patients with LBs should prioritize addressing communication breakdowns and their associated events.