The multi-level paths from age diversity to organizational citizenship behaviors: could leader/team-member exchange be answers that benefit the paths?

  • 0Shandong Women's University, Jinan, China.

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Summary

This summary is machine-generated.

Age diversity impacts organizational citizenship behavior (OCB). Leader-member exchange and team-member exchange moderate these effects, offering insights for human resource practices in aging workforces.

Area Of Science

  • Organizational Behavior
  • Human Resource Management
  • Sociology of Work

Background

  • Organizational citizenship behavior (OCB) is vital for organizational growth.
  • The workforce is aging, necessitating an understanding of age diversity's impact.
  • Existing research needs to explore multi-level OCB in the context of an aging population.

Purpose Of The Study

  • To investigate the relationship between age diversity and multi-level OCB.
  • To examine the moderating roles of leader-member exchange (LMX) and team-member exchange (TMX).

Main Methods

  • A multi-level moderation model was utilized.
  • Data collected from 882 employees across 87 groups in Chinese state-owned enterprises.
  • Linear regression and hierarchical linear modeling (HLM) were employed for hypothesis testing.

Main Results

  • Leader-member exchange (LMX) moderates the negative effect of age diversity on group-level OCB (GOCB).
  • Team-member exchange (TMX) moderates the negative relationship between age diversity and individual-level OCB (OCBO and OCBI).

Conclusions

  • Findings highlight the importance of LMX and TMX in mitigating negative impacts of age diversity on OCB.
  • The study provides empirical evidence with substantial implications for human resource practices (HRPs).
  • Offers valuable insights for research on population aging within organizational settings.

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