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Promoting Public Engagement in Palliative and End-of-Life Care Discussions on Chinese Social Media: Model Development
Yijun Wang1, Han Zheng2, Yuxin Zhou3
1Department of Population Health Sciences, Faculty of Life Sciences & Medicine, King's College London, London, United Kingdom.
Chinese social media discussions on palliative and end-of-life care (PEoLC) are more engaging when using entertainment or social news content, especially from individual accounts. Organizations should leverage influencers and culturally relevant content to improve PEoLC awareness.
Area of Science:
- Social Media Health Communication
- Palliative and End-of-Life Care (PEoLC) Research
- Public Health Engagement Strategies
Background:
- Cultural taboos surrounding death in China limit public awareness and knowledge of palliative and end-of-life care (PEoLC).
- Social media offers a significant opportunity to bridge this knowledge gap and promote PEoLC discussions.
- Limited public engagement hinders effective PEoLC advocacy and education in China.
Purpose of the Study:
- To identify factors influencing public engagement in PEoLC discussions on Chinese social media.
- To develop actionable recommendations for enhancing PEoLC advocacy and education online.
- To understand how content theme, mood, information richness, and source credibility impact engagement.
Main Methods:
- Analysis of 30,811 PEoLC-related posts from Weibo, China's largest social media platform.
- Application of the elaboration likelihood model to examine engagement factors.
- Thematic analysis for content themes, sentiment analysis for mood, and negative binomial regression for engagement quantification.
Main Results:
- Individual accounts achieved higher engagement than organizational accounts in PEoLC discussions.
- Posts on PEoLC-related entertainment and controversial social news generated significantly more engagement.
- Negative sentiment generally increased engagement, except in educational PEoLC content, which showed higher engagement with positive sentiment.
Conclusions:
- Organizations struggle to capture public attention for PEoLC on social media, necessitating new strategies.
- Leveraging social media cultural elements like influencers, entertainment, and social news is crucial for effective PEoLC campaigns.
- Findings offer practical guidance for nonprofits and academics to enhance PEoLC awareness and engagement through social media.
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