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Related Concept Videos

Barriers to Effective Communication II01:21

Barriers to Effective Communication II

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The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
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Barriers to Effective Communication I01:30

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A communication barrier is any distortion or interruption during a conversation, resulting in miscommunication of the message. A good communicator should know these barriers and continuously check for the listener's understanding by obtaining feedback.
Communication barriers include the following:
Physiological barriers: They are limitations caused by a person's health condition or disability, such as hearing loss, poor eyesight, illness, or unconsciousness. An example to overcome this...
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Therapeutic Communication01:30

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Communication is a lifelong learning process. Through therapeutic communication, nurses can collect relevant assessment data, provide education and counseling, and interact during nursing interventions. Sending and receiving messages occur through verbal and nonverbal communication techniques and can happen separately or simultaneously.
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Several factors are considered while creating a patient's care plan. Motivation is a factor in improving communication, and patients often require encouragement to try different approaches involving significant change. It is essential to involve the patient and family in decisions about the plan of care to determine whether the suggested methods are acceptable. Consider meeting critical comfort and safety needs before introducing new communication methods and techniques. Allow adequate time...
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Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing01:23

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Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
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Communication01:28

Communication

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Sharing information, concepts, and emotions to foster mutual understanding is communication. The sender, recipient, and transaction must be considered in this manner. The sender is the person who shares the message, the recipient is the person who receives and understands the message, and the transaction is the method used to deliver the message and the variables that affect the communication's context and surroundings. The nurse-client connection is built on therapeutic communication.
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Assessment of a Video Training Module on Effective Communication with Interpreters.

Katherine E Douglas1, Miriam T Fox2, Daniel O'Meara3,4

  • 1Division of Emergency Medicine, Boston Children's Hospital, 300 Longwood Avenue, Boston, MA, 02115, USA. Katherine.douglas@childrens.harvard.edu.

Journal of Immigrant and Minority Health
|March 18, 2025
PubMed
Summary
This summary is machine-generated.

A new video module improved trainee physicians' knowledge on working with professional interpreters. While knowledge increased, further research is needed to enhance best-practice behaviors in medical communication.

Keywords:
CommunicationEducationMedical interpretersProfessional interpretersResidency

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Area of Science:

  • Medical Education
  • Health Communication
  • Linguistic Access in Healthcare

Background:

  • Effective communication is crucial for trainee physicians, especially with patients needing language interpretation.
  • Current training for physicians on working with interpreters is insufficient.
  • Professional interpreters' expertise is vital for effective physician training.

Purpose of the Study:

  • To co-develop and evaluate an interdisciplinary educational video module for trainee physicians on best practices for working with professional interpreters.
  • To assess the impact of the module on trainee knowledge and self-reported behaviors.

Main Methods:

  • An interdisciplinary team of pediatric residents, attending physicians, and professional interpreters developed a video module.
  • Residents and fellows completed the module, with knowledge and behaviors assessed pre-module, immediately post-module, and 6 months later.
  • Analysis included 96 participants who completed all three assessments.

Main Results:

  • Mean scores assessing knowledge and behaviors significantly increased from pre-test to delayed post-test.
  • Interpreter maintenance of confidentiality was the most frequently reported best practice behavior at the delayed post-test.
  • The educational video module demonstrated a positive impact on trainee knowledge.

Conclusions:

  • An interdisciplinary educational video module can effectively improve trainee physicians' knowledge regarding working with professional interpreters.
  • Further research is necessary to translate improved knowledge into consistent best-practice behaviors.
  • Enhancing physician-interpreter collaboration is key to equitable patient care.