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Updated: May 21, 2025

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Recognition of medical error: It is not too late for an open disclosure - a narrative review
Ivan Dieb Miziara1, Carmen Silvia Molleis Galego Miziara2
1Full Professor of Legal Medicine, Bioethics, and Occupational Health, Faculdade de Medicina da Universidade de São Paulo, São Paulo, SP, Brazil.
Abstract:
A medical error is a preventable adverse effect of medical care. These errors are usually avoidable. They are a vast source of ethical, financial, and even mental problems affecting patients, physicians, and healthcare organizations. The negative impact on patients can be physical, generating sequelae or disability. It could lead to a loss of trust in the patient and his family in the doctor or the hospital where he has been treated. On the other hand, doctors resist disclosing their errors to the patient, fearing lawsuits and financial losses. Disclosure errors are also an imperative moral duty. In this narrative review, the authors discuss obstacles that exist and prevent an adequate open disclosure, including flaws in medical education, and propose ten steps to proceed with an open disclosure if a medical error occurs.
Insights
Medical errors cause significant harm and distress. This review explores barriers to open disclosure and proposes ten steps for healthcare providers to address medical errors effectively.
Area of Science:
- Medical Ethics
- Patient Safety
- Healthcare Management
Background:
- Medical errors are preventable adverse events in healthcare.
- These errors lead to ethical, financial, and psychological issues for patients, physicians, and institutions.
- Patient harm can be physical, causing disability and eroding trust in healthcare providers.
Purpose of the Study:
- To identify obstacles hindering open disclosure of medical errors.
- To propose a structured approach for managing medical errors through open disclosure.
- To emphasize the moral and ethical imperative of error disclosure.
Main Methods:
- This study is a narrative review of existing literature on medical errors and disclosure.
- The review analyzes barriers within medical education and practice that impede open communication.
- A ten-step framework for open disclosure is presented.
Main Results:
- Significant obstacles to open disclosure include educational gaps and fear of repercussions among physicians.
- Physicians often resist disclosing errors due to concerns about legal and financial consequences.
- Open disclosure is identified as a crucial ethical duty.
Conclusions:
- Addressing medical errors requires overcoming systemic and individual barriers to open disclosure.
- Implementing a clear, ten-step process can facilitate effective error management.
- Promoting transparency in medical error reporting enhances patient safety and trust.
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