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Nurses' learning about professional interpersonal communication: Findings from an integrative review
Jennifer Bassett1, Amanda Henderson2, Adele Baldwin3
1School of Nursing, Midwifery and Social Sciences, Central Queensland University, Rockhampton, Qld 4700, Australia; La Trobe Rural Health Science Department, Shepparton Campus, La Trobe University, Australia.
Nurse Education Today
|March 21, 2025
Summary
This review highlights that well-designed nursing courses effectively teach professional communication skills. However, research on student learning outcomes and the impact of innate abilities needs further exploration.
Area of Science:
- Nursing Education
- Healthcare Communication
- Professional Development
Background:
- Effective communication is a critical cognitive and social skill for quality healthcare delivery.
- Understanding how nursing students learn communication skills is vital in evolving healthcare contexts.
- This study examines the substance of communication knowledge acquired by nurses during their education.
Purpose of the Study:
- To explore learning and teaching practices for professional, interpersonal communication in pre-registration nursing education.
- To identify the outcomes of these communication practices for student learning.
Main Methods:
- An integrative review guided by Whittemore and Knafl's framework.
- Literature search across CINAHL, Medline, Proquest, and Scopus (2000-2020), with a rapid review (2020-2023).
- PRISMA protocol for screening and MMAT for quality assessment.
Main Results:
- Twenty-seven articles were analyzed, revealing curricula with conceptual approaches, teaching techniques, student outcomes, and innovations.
- Conceptual approaches included self-efficacy (Bandura's social learning theory); teaching focused on active experiential learning.
- Novel practices like immersion, deliberate practice, scaffolding, and coaching enhanced learning by leveraging innate student capacities.
Conclusions:
- Current literature suggests appropriately designed courses facilitate professional communication learning in nursing students.
- Research and evaluation of student learning outcomes in this area are still rudimentary.
- Further research is needed on the optimal focus for teaching and learning professional interpersonal communication, considering students' life skills and innate abilities.
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