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A "code-switching" model for healthcare communication.

Stacy S Chen1

  • 1University of Toronto, Toronto, Ontario, Canada.

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|March 23, 2025
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Summary
This summary is machine-generated.

Technical jargon in healthcare communication builds barriers to public trust. Health leaders can improve understanding and trust by using "code-switching" to translate complex medical information into accessible language for patients.

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Area of Science:

  • Health Communication
  • Medical Sociology
  • Linguistic Anthropology

Background:

  • Technical terminology in public-facing health communication creates epistemic barriers.
  • These barriers undermine trust between healthcare experts and the public, particularly in diverse societies.
  • Multilingual and multicultural healthcare systems face unique challenges in clear communication.

Purpose of the Study:

  • To examine how technical language in healthcare communication impacts public trust.
  • To propose a
  • code-switching
  • model for health leaders to bridge communication gaps.
  • To advocate for translating complex medical information into accessible language.

Main Methods:

  • Conceptual analysis of linguistic and communication theories.
  • Application of
  • code-switching
  • principles to healthcare contexts.
  • Examination of the role of health leaders in facilitating public understanding.

Main Results:

  • "Medical-speak" and "public-speak" function as distinct communication codes.
  • Recognizing and utilizing these distinct codes can enhance patient comprehension.
  • Code-switching by health leaders can foster trust and improve patient engagement.

Conclusions:

  • Health leaders must actively manage communication to build public trust.
  • Adopting a
  • code-switching
  • strategy is essential for effective health communication.
  • Accessible language is key to overcoming epistemic barriers in healthcare.