Related Experiment Video
Updated: May 20, 2025

Applying an eMASS Customization Program as a Research Tool to Evaluate Consumer Benefits
Published on: September 27, 2019
How does emotional attachment impact mobile phone recycling intention? Emotional process and contingencies
Lan Wang1, Xiangming Zeng2, Rabia Turson3
1School of Business, Beijing Language and Culture University, Beijing, China.
Abstract:
Recycling behavior is highly complex and context-dependent, shaped by both rational and irrational factors. This study examines how emotional attachment discourages mobile phone recycling within the framework of endowment effect theory and the focus theory of normative conduct. Using survey data from 579 individuals in mainland China, the research employs stepwise regression and bootstrap approaches to test the proposed model. The findings reveal that emotional attachment increases negative anticipated emotions, which deter recycling intentions. In addition, awareness of consequences mitigates this emotional barrier, while environment-unfriendly social norms reinforce it. Moreover, the moderating effect of awareness of consequences is significant only when environment-unfriendly social norms are weak. Our findings contribute to the literature on mobile phone recycling behavior by highlighting the emotional barrier rooted in bounded rationality. In addition, this study also offers practical implications for policymakers seeking to enhance recycling participation.
Related Concept Videos
Theory of Romantic Attachment in Adulthood
Attachment
Labeling Emotion
Psychological Responses to Stress
Reason and Intuition
Attitudes

