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Prioritizing Hearing: Patient and Provider Perspectives on Rural Hearing Health Care and Patient Navigation.
Laura Bellnier1, Anthony Mahairas1, Mary Katherine Oberman2
1Department of Otolaryngology-Head and Neck Surgery, University of Kentucky, Lexington.
Rural adults with hearing loss face significant barriers to hearing health care (HHC). A patient navigator program could improve HHC access by addressing these challenges and providing support.
Area of Science:
- Public Health
- Audiology
- Rural Health
Background:
- Hearing loss is a prevalent chronic condition, disproportionately affecting rural adults.
- Rural populations encounter systemic barriers to accessing hearing health care (HHC).
Purpose of the Study:
- To explore hearing loss experiences in rural adults.
- To identify factors influencing HHC access for this population.
- To assess the acceptability of a patient navigation program for rural HHC.
Main Methods:
- Qualitative needs assessment using semistructured interviews.
- Involved 21 primary care patients with hearing loss and 11 healthcare personnel in rural Kentucky.
- Thematic analysis identified predisposing, enabling, and need factors affecting HHC access.
Main Results:
- Predisposing factors include noise exposure concerns and attitudes towards HHC.
- Enabling factors involve connectivity, resource availability, transportation, and cost.
- Need factors relate to the experience of hearing loss; patient navigators (PNs) can enhance access through support and resource connection.
Conclusions:
- Findings will inform the development of a patient navigation intervention for rural HHC.
- Patient navigators will be trained to address patient needs and overcome access barriers.
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