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How, why, and under what circumstances can supportive supervision programs improve malaria case management? A realist
Fatuma Manzi1,2, Jessie K Hamon1,3, Mena K Agbodjavou1,4
1U.S. President's Malaria Initiative (PMI), PMI Insights Consortium, 437 N 34th Street, Seattle, WA 98103, United States.
Supportive supervision (SS) programs improve malaria case management by focusing on provider acceptability, integration into health systems, and supervisor-supervisee relationships. Understanding provider perceptions is key to effective and sustainable quality improvement initiatives.
Area of Science:
- Public Health
- Health Systems Strengthening
- Quality Improvement
Background:
- Supportive supervision (SS) programs are crucial for enhancing healthcare quality by improving health provider performance.
- These programs are increasingly vital in low- and middle-income countries for improving malaria case management.
- However, the specific factors driving the effectiveness of SS programs remain underexplored.
Purpose of the Study:
- To explain the mechanisms through which SS programs improve facility-based management of uncomplicated malaria in children under five.
- To identify the contextual factors influencing the success of SS programs in Tanzania and Benin.
- To develop a program theory explaining the dynamics of SS program outcomes.
Main Methods:
- A realist evaluation was conducted in Tanzania and Benin.
- Data collection involved 218 in-depth interviews, 12 structured interviews, 154 case management audits, and 4 health facility audits.
- A program theory was developed through team-based analysis of empirical data.
Main Results:
- Three key acceptability mechanisms were identified: affective attitude, self-efficacy, and perceived program burden.
- Program integration, visit frequency, coaching approach, and collaboration influenced malaria case management practices.
- Program actors' perception of effectiveness was critical for sustainability.
Conclusions:
- SS program outcomes are driven by the cognitive and emotional responses of program actors.
- Effective SS programs require a focus on provider acceptability and supportive supervisory practices.
- These findings offer transferable insights for designing and implementing SS programs globally.
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