Examining Users' Acceptance Intention of Health Applications Based on the Technology Acceptance Model
View abstract on PubMed
Summary
This summary is machine-generated.Mobile health apps improve healthcare access. Ease of use and usefulness increase user satisfaction and behavioral intention, guiding app development strategies.
Area Of Science
- Digital Health
- Health Informatics
- Human-Computer Interaction
Background
- Mobile health applications are crucial for enhancing healthcare accessibility and promoting wellness.
- The Technology Acceptance Model (TAM) provides a framework for understanding user adoption of these technologies.
Purpose Of The Study
- To investigate the influence of perceived ease of use and usefulness on user satisfaction and behavioral intention in mobile health applications.
- To test the applicability of the Technology Acceptance Model in the context of mobile health.
Main Methods
- Survey data from 329 mobile health application users in Korea.
- Confirmatory Factor Analysis (CFA) and Structural Equation Modeling (SEM) were employed for data analysis.
Main Results
- Perceived ease of use positively impacts perceived usefulness.
- Both perceived ease of use and perceived usefulness significantly enhance customer satisfaction.
- Perceived ease of use, perceived usefulness, and customer satisfaction all positively influence behavioral intention.
Conclusions
- Mobile health app design should prioritize ease of use and perceived value to foster user satisfaction and encourage continued engagement.
- Findings inform the development of effective operational and marketing strategies for mobile health services.
- This study contributes to the understanding of user behavior in digital health interventions.