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Improving Critical Care Communication with the Serious Illness Conversation Guide at an Academic Medical Center
Laura Director1, Rachel Brown2, Amelia Cullinan2
1Section of Emergency Medicine (L.D.), TH Chan School of Medicine at University of Massachusetts-Baystate, Springfield, Massachusetts.
Training using the Serious Illness Conversation Guide (SICG) improved critical care communication skills for fellows and led to practice changes in faculty. The ICU-tailored SICG is suitable for critical care settings.
Area of Science:
- Medical Education
- Palliative Care
- Critical Care Medicine
Background:
- Professional societies advocate for enhanced serious illness communication training for critical care professionals.
- The Serious Illness Conversation Guide (SICG) is a recognized tool for outpatient goals-of-care discussions.
Purpose of the Study:
- To assess the suitability and impact of an Intensive Care Unit (ICU)-tailored SICG training program for critical care fellows and faculty.
- To evaluate the effectiveness of the ICU-tailored SICG in improving communication skills and clinical practice.
Main Methods:
- A prospective pre-post single-institution study was conducted at a rural academic medical center.
- Twelve critical care service (CCS) fellows and eight CCS faculty received a one-day ICU-tailored SICG training.
- Fellows' skills were assessed via simulated patient encounters; faculty reported practice changes post-training.
Main Results:
- The ICU-tailored SICG was found suitable for the critical care setting, with six of seven suitability questions showing statistical significance.
- Critical care service fellows demonstrated increased use of SICG components post-training (P = 0.033).
- Critical care service faculty reported implementing the ICU-tailored SICG into their clinical practice within three months.
Conclusions:
- The ICU-tailored Serious Illness Conversation Guide is appropriate for use in critical care settings.
- Training in the ICU-tailored SICG enhances communication skills in fellows and promotes practice change in faculty.
- This intervention supports improved serious illness communication in critical care.
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