Related Experiment Video
Updated: May 17, 2025
A Metadata Extraction Approach for Clinical Case Reports to Enable Advanced Understanding of Biomedical Concepts
Published on: September 20, 2018
Assessing Patient-Reported Satisfaction With Care and Documentation Time in Primary Care Through AI-Driven Automatic
Josep Vidal-Alaball1,2,3, Carlos Alonso4, Daniel Hugo Heinisch4
1Research and Innovation Unit, Gerència d'Atenció Primària i a la Comunitat de la Catalunya Central, Institut Català de la Salut, Manresa, Spain.
Background:
Relisten is an artificial intelligence (AI)-based software developed by Recog Analytics that improves patient care by facilitating more natural interactions between health care professionals and patients. This tool extracts relevant information from recorded conversations, structuring it in the medical record, and sending it to the Health Information System after the professional's approval. This approach allows professionals to focus on the patient without the need to perform clinical documentation tasks.
Objective:
This study aims to evaluate patient-reported satisfaction and perceived quality of care, assess health care professionals' satisfaction with the care provided, and measure the time spent on entering records into the electronic medical record using this AI-powered solution.
Methods:
This proof-of-concept (PoC) study is conducted as a multicenter trial with the participation of several health care professionals (nurses and physicians) in primary care centers (CAPs). The key outcome measures include (1) patient-reported quality of care (evaluated through anonymous surveys), (2) health care professionals' satisfaction with the care provided (assessed through surveys and structured interviews), and (3) time saved on clinical documentation (determined by comparing the time spent manually writing notes versus reviewing and correcting AI-generated notes). Statistical analyses will be performed for each objective, using independent sample comparison tests according to normality evaluated with the Kolmogorov-Smirnov test and Lilliefors correction. Stratified statistical tests will also be performed to consider the variance between professionals.
Results:
The protocol has been developed using the SPIRIT (Standard Protocol Items: Recommendations for Interventional Trials) checklist. Recruitment began in July 2024, and as of November 2024, a total of 318 patients have been enrolled. Recruitment is expected to be completed by March 2025. Data analysis will take place between April and May 2025, with results expected to be published in June 2025.
Conclusions:
We expect an improvement in the perceived quality of care reported by patients and a significant reduction in the time spent taking clinical notes, with a saving of at least 30 seconds per visit. Although a high quality of the notes generated is expected, it is uncertain whether a significant improvement over the control group, which is already expected to have high-quality notes, will be demonstrated.
Trial Registration:
ClinicalTrials.gov NCT06618092; https://clinicaltrials.gov/study/NCT06618092.
International Registered Report Identifier (Irrid):
DERR1-10.2196/66232.
More Related Videos
Related Concept Videos
01:26Guidelines for Nursing Documentation II
Timely documentation is crucial to ensure continuity of care for patients. Any delays in recording or reporting medical information can result in medical errors and even adverse patient outcomes. From medication administration to diagnostic test results, every detail must be accurately and promptly documented to provide the best possible care for patients.
01:18Methods of Documentation I: Source-Oriented Records
In an SOR, each discipline involved in patient care maintains a separate medical record section. This record-keeping method enables easy tracking of patient progress and ensures healthcare staff have access to up-to-date information.
Key Attributes include the following:
01:26Methods of Documentation II: POMR
01:21Methods of Documentation III: PIE
01:08Role of Communication in the Nursing Process III: Evaluation and Documentation
01:20Introduction to Documentation and Reporting
Nursing documentation records essential information and details regarding a patient's care and treatment in written or electronic form. It is a critical aspect of nursing practice that involves documenting assessments, interventions, outcomes, and other relevant details about a patient's health status.
Documentation maps the patient's health journey by creating a comprehensive...