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Enhancing effective interpersonal interactions through soft skills: perceptions of nurse educators.

Tlabane Delicious Moropa1,2, Lerato Matshaka3,4, Agnes Makhene2

  • 1Rahima Moosa Nursing College, Johannesburg, South Africa.

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Summary

Nurse educators believe teaching soft skills improves interpersonal interactions. Incorporating these skills in nursing education is crucial for effective patient and professional communication.

Keywords:
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Area of Science:

  • Nursing Education
  • Healthcare Professional Development
  • Soft Skills Training

Background:

  • Student nurses require strong soft skills for complex interpersonal interactions.
  • Nursing education prioritizes hard skills over soft skills, impacting healthcare success.
  • Soft skills are vital for effective healthcare establishments and nurse performance.

Purpose of the Study:

  • To explore nurse educators' perceptions of soft skills for effective interpersonal interactions.
  • To describe the role of soft skills in nursing education.
  • To develop recommendations for integrating soft skills into nursing curricula.

Main Methods:

  • Qualitative, exploratory, descriptive, and contextual research design.
  • Purposive sampling of 12 nurse educators in Johannesburg.
  • Online semi-structured individual interviews analyzed using Tesch's open coding method.

Main Results:

  • Nurse educators perceive soft skills teaching as enhancing personal capacity for interaction.
  • Five key themes emerged: effective communication, teamwork, emotional intelligence, and critical thinking.
  • Soft skills are seen as crucial for improving interpersonal dynamics in healthcare.

Conclusions:

  • Integrating soft skills into nursing education is essential.
  • Graduates prepared with soft skills can foster better interpersonal interactions.
  • Enhanced soft skills contribute to improved patient care and professional relationships.