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The impact of an empathy education programme on empathy, communication skills and emotional competency in nursing
Eun Jeong Ko1, Eun Ji Seo2, Youngjin Lee2
1College of Nursing, Ajou University, Suwon, Republic of Korea.
Aims:
This study aimed to evaluate the impact of an empathy education programme on the empathy, communication skills and emotional competency of fourth-year undergraduate nursing students in Korea.
Background:
Empathy is crucial for building rapport with patients and supporting person-centred care. There is a need to integrate a sustainable empathy education programme into the nursing curriculum.
Design:
This quasi-experimental study assigned 50 fourth-year nursing students from two universities in Korea to experimental and control groups.
Methods:
The experimental group was exposed to an 8-week empathy programme, with 90-minute weekly sessions. The program included self-understanding, understanding others and therapeutic communication skills. Data were collected via questionnaires on empathy, communication skills and emotional competency at baseline, post-test and follow-up.
Results:
The experimental group showed significant improvements in empathy, communication skills and emotional competency, with a sustained impact at the four-week follow-up.
Conclusion:
The empathy education programme effectively enhanced empathy, communication and emotional competency in nursing students, serving as a valuable educational tool at the undergraduate level.
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