Relationship between Knowledge Management and Social Value among Iranian Nurses

Area of Science:

• Healthcare Management
• Nursing Research
• Organizational Behavior

Background:

• Knowledge management (KM) is crucial in healthcare for accessing the latest research and ensuring high-quality patient care.
• KM aims to create organizational value, with social value being a key prerequisite.
• Effective KM systems support healthcare providers in all aspects of their work.

Purpose of the Study:

• To investigate the association between knowledge management and social value among nurses.
• To explore differences in this association based on nurses' academic levels.

Main Methods:

• A descriptive-analytical study was conducted in Tehran in 2021.
• Data were collected from 228 nurses using the Choi KM questionnaire and a social value questionnaire.
• Nurses were selected using a stratified random sampling method.

Main Results:

• A significant positive correlation was found between knowledge management and social value in Bachelor of Science (BSc) nurses (r=0.43, P≤0.01).
• No significant correlation was observed between knowledge management and social value in Master of Science (MSc) nurses (r=0.14, P>0.05).

Conclusions:

• Knowledge management is directly associated with the social value and self-worth of BSc nurses.
• The findings suggest that enhancing KM can lead to improved job satisfaction and customer satisfaction.
• Developing targeted KM programs for all nursing academic levels is recommended for hospitals.