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Methods of Documentation VI: Case Management Model01:15

Methods of Documentation VI: Case Management Model

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The case management model is a multidisciplinary approach that involves healthcare professionals from diverse disciplines, such as physicians, nurses, therapists, social workers, and pharmacists, working collaboratively to address the various needs of patients. Each healthcare professional brings unique expertise and perspectives, contributing to a more comprehensive understanding of the patient's condition and tailoring treatment plans accordingly.
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Updated: May 13, 2025

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The Telemedicine Program Design Canvas: a visual tool for planning telemedicine interventions.

Neha Verma1, Izabella Samuel2, Samuel Weinreb

  • 1Division of Biomedical Informatics & Data Science, Johns Hopkins University School of Medicine, Baltimore, MD, USA.

Oxford Open Digital Health
|April 15, 2025
PubMed
Summary

Telemedicine implementation often fails, but the Telemedicine Program Design Canvas offers a structured tool for planning successful healthcare initiatives. This visual guide helps organizations navigate complex telemedicine projects effectively.

Keywords:
digital healthprogram designproject implementationproject planningtelehealthtelemedicine

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Area of Science:

  • Health Informatics
  • Healthcare Management
  • Digital Health

Background:

  • Telemedicine adoption surged during the COVID-19 pandemic.
  • Over 75% of telemedicine initiatives fail during implementation.
  • Organizations struggle with sustainable and scalable telemedicine program planning.

Purpose of the Study:

  • To introduce the Telemedicine Program Design Canvas, a tool to guide health organizations in planning telemedicine interventions.
  • To improve the success rate of telemedicine initiatives through structured planning.
  • To provide a visual tool addressing key elements for effective telemedicine implementation.

Main Methods:

  • Developed and validated the Telemedicine Program Design Canvas through six workshops.
  • Identified 14 key elements for telemedicine project planning and implementation.
  • Tested and validated the tool with six new telemedicine projects involving 108 diverse stakeholders.

Main Results:

  • The Telemedicine Program Design Canvas incorporates 14 essential elements for planning.
  • Key elements include problem definition, ecosystem, patient and provider engagement, technology, and financial aspects.
  • The tool was validated by 108 users and stakeholders across various roles.

Conclusions:

  • The Telemedicine Program Design Canvas offers a structured and straightforward method for telemedicine intervention planning.
  • It facilitates rapid prototyping and holistic planning for sustainable telemedicine programs.
  • The tool aims to drive intervention success and improve healthcare delivery through telemedicine.