Trauma-informed care approach in developing companion robots: a preliminary observational study.

Area of Science:

• Gerontology
• Human-Computer Interaction
• Psychology

Background:

• Trauma, particularly Post-Traumatic Stress Disorder (PTSD), significantly impacts the mental and physical health of aging populations.
• Tailored technological solutions are needed to address the complex needs of elderly trauma survivors.
• Integrating psychological care principles into technology design is crucial for this demographic.

Purpose of the Study:

• To explore the integration of Trauma-Informed Care (TIC) principles in designing companion robots for elderly trauma survivors.
• To identify user needs, barriers, and coping strategies for technology engagement among trauma survivors.
• To inform the development of assistive robotics that are sensitive to the experiences of trauma.

Main Methods:

• Conducted two focus groups with 12 Holocaust survivors who interacted with a social robot.
• Employed thematic analysis of transcripts to identify key TIC-related themes.
• Explored longitudinal experiences of trauma, resilience, and aging in relation to robot interaction.

Main Results:

• Trauma survivors encounter communication and technology use challenges.
• Establishing safe and trusting environments is critical for effective robot engagement.
• Self-compassion and self-efficacy are vital for overcoming initial engagement barriers.

Conclusions:

• Incorporating TIC principles is essential for developing companion robots that meet the needs of trauma survivors.
• User-centered design emphasizing stability and empathy is key for assistive robotics.
• This research contributes to digital mental health and aging technologies by advocating for scalable, sensitive robotic solutions.