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Published on: February 16, 2011
Overcoming Professional Silos and Threats to Psychological Safety: A Conceptual Framework for Successful Team-Based
Background:
Adverse events in health care are frequently discussed in morbidity and mortality conferences. However, while health care has evolved to be delivered by interprofessional teams, morbidity and mortality conferences have been slow to include all team members. One particularly potent barrier to conducting an interprofessional team-based morbidity and mortality conference is a lack of psychological safety among team members. Clinicians from various professions bring differences in perspectives, culture, perceived hierarchy, and assumptions about other professions. These perspectives may bring value to the interprofessional team-based morbidity and mortality conferences, but they may also degrade psychological safety.
Methods:
This report explores the link between professional silos and psychological safety among the health care team in the context of an interprofessional team-based morbidity and mortality conference using the perioperative space as an example. The authors draw on the concept of team fault lines-a potential division along a team members' characteristics that can divide a group or team into subgroups. The roots of perioperative professional silos, which define these fault lines, are then traced to the historical context of the health care professions, the individual development of professional identities, and the role of organizations in maintaining these silos. From these observations, a framework for describing these foundations is proposed, which the authors use to evaluate the broader teamwork-in-health-care literature to generate specific recommendations to promote psychological safety in team-based morbidity and mortality conferences.
Conclusion:
This framework can be used to postulate strategies for improving the ability for teams to learn from morbidity and mortality conferences. However, future work remains in implementing and studying these recommendations.
Insights
Professional silos hinder psychological safety in interprofessional team-based morbidity and mortality conferences. Addressing these silos is crucial for improving team learning and patient care outcomes.
Area of Science:
- Healthcare Team Dynamics
- Patient Safety Research
- Organizational Psychology
Background:
- Morbidity and mortality conferences (MMCs) are vital for healthcare learning but often exclude interprofessional team members.
- Lack of psychological safety is a significant barrier to effective interprofessional MMCs.
- Professional silos create divisions and impact team cohesion.
Purpose of the Study:
- To explore the relationship between professional silos and psychological safety in interprofessional MMCs.
- To identify factors contributing to professional silos in healthcare.
- To propose strategies for enhancing psychological safety within MMCs.
Main Methods:
- Utilized the concept of team fault lines to analyze divisions within healthcare teams.
- Examined the historical, developmental, and organizational roots of professional silos.
- Reviewed existing literature on teamwork in healthcare to develop a framework.
Main Results:
- Professional silos, rooted in history and professional identity, create fault lines within healthcare teams.
- These fault lines can negatively impact psychological safety during interprofessional MMCs.
- A framework is proposed to understand and address these issues.
Conclusions:
- The developed framework can guide strategies to improve team learning from MMCs.
- Further research is needed to implement and evaluate these strategies.
- Enhancing psychological safety is key to maximizing the benefits of MMCs.
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