The Differentiated Roles of Resilient Behavior and Job Crafting in Interaction with Work Intensity and Their Impact
Amanda S Voss1, Roman Soucek2,3, Klaus Moser2
1Institute and Outpatient Clinic of Occupational, Social, and Environmental Medicine, Friedrich-Alexander-Universität Erlangen-Nürnberg (FAU), Henkestrasse 9-11, 91054 Erlangen, Germany.
Employees can use resilient behavior to cope with work intensity and psychosomatic complaints. Job crafting helps manage demands and resources, improving task performance under high work intensity.
Area of Science:
- Occupational Health Psychology
- Organizational Behavior
Background:
- Modern work environments present increasing demands, leading to higher work intensity.
- Elevated work intensity can negatively impact employee health and job performance.
- Individual coping strategies are crucial for managing workplace challenges.
Purpose of the Study:
- To investigate the interplay between work intensity and individual behaviors.
- To examine the effects of resilient behavior and job crafting on employee outcomes.
- To understand how these behaviors moderate the impact of work intensity.
Main Methods:
- A study involving 1108 employees.
- Utilized regression analyses to assess relationships.
- Examined resilient behavior (reactive coping) and job crafting (proactive management).
Main Results:
- Resilient behavior moderated the link between work intensity and psychosomatic complaints.
- Work intensity moderated the association between job crafting and task performance.
- Individual behaviors demonstrate differential effects on work intensity and outcomes.
Conclusions:
- Resilient behavior and job crafting offer distinct benefits in managing work intensity.
- Findings support targeted interventions for enhancing employee health and performance.
- Organizations can leverage training to foster these beneficial behaviors.
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