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Updated: May 23, 2025

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Published on: January 20, 2019
Healthcare Provider Perspectives on Pediatric Concussion: The Importance of Formalized Systems of Communication
Doug Gomez1,2, Jody Slocumb1,2, Melissa McCart1,2
1Department of Psychology, University of Oregon, Eugene, Oregon, USA.
Background:
Healthcare providers play a critical role in the return to school (RTS) process after a child sustains a mild traumatic brain injury (mTBI). The purpose of this study was to examine healthcare providers' perspectives on effective communication with school personnel and gaps within those practices, using a qualitative approach.
Methods:
Twelve community-based healthcare providers in suburban Oregon and Ohio completed semi-structured interviews between February 2021 and July 2021 via Zoom. Data were analyzed using thematic analysis.
Results:
Primary themes centered on how breakdowns in communication between healthcare and education systems occur easily without formalized systems, and how formalized systems of care are beneficial.
Conclusions:
Children with mTBI benefit when there is (1) a consistent communication system between school-based staff, caregivers, and healthcare providers and (2) a clear point person in the school system.
Implications For School Health Policy, Practice, And Equity:
Schools should create intentional and formalized communication pathways with healthcare providers as an effective approach to meeting the needs of students and their families.
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