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Designing knowledge-driven digitalization: novel recommendations for digitally supported multi-professional
Oliver Meindl1,2,3, Sarah Peuten4, Xena Striebel1
1FIM Research Center for Information Management, Augsburg, Germany.
Digitalization can enhance palliative care collaboration by improving information and knowledge exchange. This study offers recommendations for digital tools to support multi-professional teams in delivering holistic patient care.
Area of Science:
- Healthcare Informatics
- Digital Health
- Palliative Care Research
Background:
- Palliative care relies on multi-professional collaboration for holistic patient and relative support.
- Existing documentation and hospital information systems inadequately support dynamic communication and collaboration in palliative care.
- There is a need for tailored digital solutions to optimize knowledge and information exchange within palliative care teams.
Purpose of the Study:
- To demonstrate the value of knowledge-driven digitalization in palliative care.
- To develop novel recommendations for digitally supported multi-professional collaboration.
- To address the specific communication and collaboration demands in palliative care.
Main Methods:
- Action design research methodology.
- Based on the interdisciplinary research project PALLADiUM (3.5 years).
- Analytical distinction between 'information' and 'knowledge' to inform design.
Main Results:
- Novel recommendations for digitally supported multi-professional collaboration in palliative care.
- Design recommendations for co-creative, knowledge-driven development processes.
- Implementation of recommendations into a functional technical demonstrator.
Conclusions:
- Digitalization offers significant added value for multi-professional collaboration in palliative care.
- The study provides a framework for knowledge-driven digitalization in healthcare.
- Results can inform future digitalization initiatives to improve palliative care delivery.
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