Transforming Infectious Waste Management Through Digital Dashboards: The Napalai Hospital Experience, Thailand

Effective infectious waste management in healthcare facilities is critical to public health and environmental safety.

This study aims to develop and implement a scalable digital dashboard with real-time analytics to enhance infectious waste management. It also evaluates staff knowledge, attitudes, and behaviors (KAB) while monitoring how these factors evolve over time following dashboard implementation.

The ADDIE model guided the development of the dashboard. A pre- and post-intervention survey approach was used to assess changes in KAB. Data trends and waste generation rates were analyzed over time, with departmental breakdowns to identify areas for improvement.

Data from 29 staff members revealed that 79.3% demonstrated high knowledge, 82.76% had positive attitudes, and 89% exhibited effective behaviors. Strong correlations were found between knowledge and attitudes (r = 0.602, p < 0.001) and attitudes and behaviors (r = 0.673, p < 0.001). Over time, post-intervention surveys showed improvements in knowledge retention and behavioral compliance. The dashboard, integrated with IoT and BI analytics, provided real-time tracking, compliance alerts, and waste trend analysis. The study highlights the effectiveness of digital interventions in optimizing infectious waste management and ensuring regulatory compliance.