Implementing change: the installation of an integrated library system at UTHSCSA

Area of Science:

• Library and Information Science
• Health Sciences Librarianship
• Information Systems Management

Background:

• Academic health science libraries face challenges in managing information resources.
• The integration of new technologies is crucial for enhancing library services.
• The University of Texas Health Science Center at San Antonio Library sought to modernize its information infrastructure.

Purpose of the Study:

• To document the implementation process of the Library Information System (LIS) and PHILSOM.
• To review key aspects of the system installation, including equipment, staffing, and public relations.
• To evaluate the effectiveness and costs associated with the new library systems.

Main Methods:

• A ten-month implementation period from 1982-1983.
• Detailed review of project management aspects: equipment acquisition, personnel allocation, and scheduling.
• Analysis of data preparation procedures and public relations strategies.
• Cost analysis and performance evaluation of the implemented systems.

Main Results:

• Successful installation of the Library Information System (LIS) and PHILSOM.
• Identification of critical factors for successful library system implementation.
• Insights into the challenges and successes of integrating new technologies in a health sciences library setting.

Conclusions:

• The implementation provided valuable lessons for future library technology projects.
• Effective planning and management are essential for the successful deployment of library information systems.
• The study highlights the importance of evaluating costs and benefits of new library systems.