Related Experiment Video
Updated: May 10, 2025

The Collective Trust Game: An Online Group Adaptation of the Trust Game Based on the HoneyComb Paradigm
Published on: October 20, 2022
The subtle balance of trust: how employees' expected and perceived trust influence impression management
1The Army Infantry College of PLA, Shijiazhuang, Hebei, China.
Introduction:
This study examines how employees expected and perceived trust influence impression management strategies, focusing on their interplay in shaping pro-social and self-oriented behaviors. Trust is pivotal in organizations, yet research has overlooked the impact of trust mismatches on impression management. Addressing this gap, we analyze the effects of trust congruence and explore behavioral variations under different trust combinations.
Methods:
Using a quantitative approach, we analyze survey data from employees across various enterprises. To test the hypotheses, we first conducted polynomial regression analysis, followed by response surface analysis. The primary polynomial regression aims to test the hypotheses of ascendant ridge, consistency, and asymmetry, further revealing the complex relationships between the variables.
Results:
Trust congruence fosters pro-social impression management and curtails self-oriented behaviors. Higher trust levels correlate positively with pro-social behaviors. Notably, trust incongruence has asymmetric effects: employees with high expected but low perceived trust resort to self-oriented strategies, while those with low expected but high perceived trust exhibit stronger pro-social tendencies.
Discussion:
These findings highlight the need to promote trust congruence in management. Addressing trust misalignment through tailored strategies, such as enhancing communication and support, can foster constructive behaviors. Future research should explore trust dynamics and moderating organizational factors like leadership and culture. This study advances understanding of workplace trust and offers practical insights for management.
More Related Videos
Related Concept Videos
Factors Affecting Perception
An illustrative example of a perceptual set is the scenario where an airline pilot told...
Self-Evaluation: Self-Enhancement and Self-Verification
Stereotype Threat and Self-fulfilling Prophecies
Self-Presentation: Self-Monitoring and Self-Handicapping
Self-Discrepancy Theory
Stereotype Content Model

