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Social Workers' Experiences in Caring for Irregular Migrants During the COVID-19 Pandemic in Spain: A Qualitative
María Del Mar Jiménez-Lasserrotte1, José Granero-Molina1,2, Yessineth D Aparicio Rodríguez3
1Physiotherapy and Medicine Department, University of Almería, Almería, Spain.
Abstract:
The aim of this study is to describe and understand social workers' experiences of caring for irregular migrants (IMs) in Emergency Care and Referral Centres (ECRCs) during the COVID-19 pandemic. A descriptive qualitative study was designed including 17 in-depth interviews with social workers (SWs) in Spain. The results highlighted three main themes: 1. Protecting ourselves to protect them (IMs); 2. Managing confinement to tackle the health crisis; and 3. Caught between personal commitment and professional development. The COVID-19 pandemic changed the nature of care that SWs provided to IMs in ECRCs; it focused on protection measures, confinement procedures and meeting basic health needs. The changing role of the SW implied a need for training in public health and mediation of the problems that stemmed from confinement. The COVID-19 pandemic led to a clash between SWs' professional empowerment and personal engagement in caring for IMs. Increased professional recognition was accompanied by stigmatization, psychological stress and family problems for SWs.
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