Portable display devices in healthcare: monocular head-worn displays increase perceptions of clinician warmth relative to tablet computers

  • 0UQ Business School, The University of Queensland, Brisbane, Australia.

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Summary

This summary is machine-generated.

Clinicians using head-worn displays are perceived as warmer than those using tablets during video consultations. This finding suggests head-worn devices may improve social perceptions in healthcare settings.

Area Of Science

  • Human-Computer Interaction
  • Social Psychology
  • Healthcare Technology

Background

  • Portable display devices are vital in healthcare, offering handsfree information access.
  • Head-worn displays (HWDs) present potential efficiency gains over devices like tablets.
  • The impact of HWDs on social perceptions of clinicians remains unexplored.

Purpose Of The Study

  • To investigate how different portable display devices affect social perceptions of clinicians.
  • To apply the Stereotype Content Model to assess clinician warmth (politeness, engagement, trustworthiness).

Main Methods

  • Three experiments involving 745 participants were conducted.
  • Simulated video-conferencing consultations between actor-clinicians were used.
  • Perceptions of clinician warmth were measured based on device usage (HWDs vs. tablets).

Main Results

  • Clinicians using HWDs were perceived as significantly warmer than those using tablets.
  • This effect persisted regardless of interruption frequency or type (work-related vs. social).

Conclusions

  • HWDs may enhance perceptions of clinician warmth compared to tablets in clinical settings.
  • The findings suggest HWDs could improve patient-clinician interactions and trust.

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