Co-Creating a Mnemonic with Learners to Support Telehealth Competency Development During Simulations

The COVID-19 pandemic highlighted a need for telehealth training to address challenges unique to virtual care, including ensuring patient safety, privacy, and autonomy. To this end, faculty and students co-developed the CAMPER mnemonic - a workflow decision support tool to reinforce telehealth competencies at the point of care. The mnemonic guides learners through key safety and communication tasks critical to the digital workflow. We piloted our mnemonic with our simulation-based telehealth curriculum for medical and physician assistant students. Students provided several rounds of feedback, enabling us to revise the mnemonic by consolidating redundant elements and enhancing usability. While we believe this is a promising tool to support telehealth education and reinforce best-practice workflows, further research is necessary to evaluate its impact on skills retention and clinical outcomes. We hope to collaborate with other institutions to revise and adapt our tool for different cultural and health-systems contexts.