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Co-Creating a Mnemonic with Learners to Support Telehealth Competency Development During Simulations
Charles Parsons1, Helen Monkman2, Braeden Jones1,3
1University of Oklahoma, School of Community Medicine, Tulsa, Oklahoma, USA.
Studies in Health Technology and Informatics
|May 13, 2025
Summary
A new CAMPER mnemonic was developed to improve telehealth training for medical and physician assistant students, enhancing patient safety and communication in virtual care settings.
Area of Science:
- Medical Education
- Digital Health
- Patient Safety
Background:
- The COVID-19 pandemic underscored the need for specialized telehealth training.
- Virtual care presents unique challenges in patient safety, privacy, and autonomy.
- Existing telehealth curricula may not adequately address point-of-care competencies.
Purpose of the Study:
- To co-develop and pilot a decision support tool for telehealth training.
- To reinforce critical safety and communication tasks in virtual care workflows.
- To improve the usability and effectiveness of telehealth education.
Main Methods:
- Faculty and students collaboratively designed the CAMPER mnemonic.
- The mnemonic was integrated into a simulation-based telehealth curriculum.
- Iterative feedback from students informed mnemonic revisions.
Main Results:
- The CAMPER mnemonic was developed as a workflow decision support tool.
- The tool guides learners through essential telehealth safety and communication tasks.
- Student feedback led to revisions for enhanced usability and consolidated elements.
Conclusions:
- The CAMPER mnemonic shows promise for supporting telehealth education and reinforcing best practices.
- Further research is needed to assess its impact on skills retention and clinical outcomes.
- Adaptation and collaboration are encouraged for diverse healthcare contexts.
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